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Sales administration manager for 11 ans

“I supervise the entire after-sales phase. It’s my job to ensure complete customer satisfaction.
Every day I coordinate sales administration, paying special attention to what my team has to say. My team does everything in its power to optimize the sales process, from order receipt to invoicing. I also solve problems and disputes related to shipping, order errors, etc.
I like being on the front lines when decisions have to be made quickly with departments like logistics, marketing, or accounting.
Project and team management is the heart of my job.
My motto: “Passion inspires us to improve performance.”

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